Refund policy
Refunds
We will gladly refund your purchase if the product is damaged or has a problem within 30 days of receiving it. Please contact us at info@goofysnow.com with your order number and details of the issue.
Eligibility Criteria
To be eligible for a refund, the item must be:
- Damaged or defective
- In the same condition as when you received it
Returns
If your item meets the eligibility criteria, we will process a refund. We do not require you to return the damaged item. Please provide photographs clearly showing the issue when you contact us.
Refund Process
Once your request is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Us
If you have any questions or need assistance, please contact us at info@goofysnow.com.